Please note that all inquiries for eCC should be sent to the IT Service Center (ITSC).
The email address is ITServiceCenter@state.gov
and the telephone number is (202) 647-2000.
*** WARNING *** WARNING ***
You are about to access a U. S. Government computer system. Access to this
system is restricted to authorized users only. Anyone who accesses the system
without authorization or in excess of their authorization could be subject to a
fine, imprisonment or both, under 18 U. S. Code 1030. By entering this system,
you consent to having your activities and or accesses recorded by the system
software and periodically monitored. If this record reveals suspected
unauthorized use or criminal activity, the evidence may be provided to
supervisory personnel and law enforcement officials. Do NOT process classified
information on this system.
For site management, usage information is collected for statistical purposes.
The State Department website uses software programs to create summary
statistics for such purposes as assessing what information is of most and least
interest or identifying system performance or problem areas. The following is
the type of information collected about your visit to the web site: the name of
the Internet domain from which you access State Department websites and the
date and time that you access the site. If you choose to provide us with
personal information in an email message, we use it only to respond to your
For site security purposes and to ensure that this service remains available to
all users, the State Department uses software programs to monitor network
traffic to identify unauthorized attempts to upload or change information or
otherwise cause damage. Unauthorized attempts to upload information or change
information on this service are strictly prohibited and subject to prosecution
under the Computer Fraud and Abuse Act of 1986 and Title 18 U.S.C. Sec.1001 and
1030. Information also may be used for authorized law enforcement
Except for the above purposes, no other attempts are made to identify
individual users or their usage habits.